Oct 312010

At the end of last week, LionBridge sent out an email to their “vendors” (freelance translators) demanding a 5% discount because of the economic climate and currency problems. It hasn’t taken long for people to comment in the blogosphere. Translators are understandably annoyed about this behaviour.

We’ve never been on the books of LionBridge as a vendor, but have received this kind of email from other large translation agencies in the past. What seems to have got on people’s goats about this particular email is…

  1. blatant inaccuracies in the claimed reasons for the demand
  2. the fact that LionBridge has recently reported record quarterly profits

Oops. Not very diplomatic corporate communications there. :no:

So, if the economic situation is still going down the tubes, why is there growth being reported in Europe and the US? If the dollar has depreciated by about 3% against the Euro in October, why does the email say it has gone down by 5%? (You could argue that profit is retrospective and they are projecting forwards, but it doesn’t really wash – I’m just playing attorney-at-law-to-the-fallen-angel :devil: here).

But even disregarding these inaccuracies, the point remains that, as a client, you can request a discount, but vendors are free to say NO. And in this case, I hope they do. Just say no to thugs!

Reference blog link 1
Reference blog link 2
Reference blog link 3 (includes full text of email)

If you haven’t seen this video yet, you’ve got to watch it. It’s really funny…
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